Product Features
GENOA Overview
The GENOA product allows users to set up and manage insurance programs for all accounts within a system that enables real time collaboration for all parties involved in binding coverage. The centralized database provides a detailed audit trail while substantially reducing costs incurred via courier and fax document transmittal. Access and encryption securities regulate the dissemination of information and disaster recovery systems offer peace of mind to all parties. Accessed through a web browser, GENOA supports most operating systems and simplifies roll out and integration with branch offices on a global level.
Enhanced Work Flow
  • Automated compliance engine ensures all shipments are within policy scope
  • Automated claims initiation, tracking and reporting
  • Automated collaborative messaging system simplifies the handling of shipments that require underwriter referral
  • Automated billing, electronic payment processing and accounts receivable management
Flexibility
  • Accommodates inland and overseas shipments, declarations and certificates, and extended storage in named and unnamed locations
  • Reporting engine with drill-down analysis tools, 3D graphics and real time profitability analysis
  • User-definable status screen offers summary and exception based information with specific follow up reminders
  • Integrates seamlessly with back-end systems to eliminate the need for repetitious data entry and reduce key-stroke errors
Ease of Use
  • Instant premium calculations based on commodity, conveyance, country and vessel age/type rate factors
  • Actual policy wording is available online for local download and printing
  • Fast and easy certificate issuance through any Internet browser
  • Easy file downloading for integration with back-office systems and offline analysis
Security
  • Secure storage and transmission of shipment, policy and assured information using enterprise-level encryption and firewall technologies
  • Comprehensive audit trail maintained on all data, tracking the date and source of all changes
  • Multi-level security schema allows administrators to control user access to policies, claims, reporting, etc and to set permissions for data modification